We will make you a better writer.

Our workshops, videos and manuals are designed to provide you with results-oriented training that meets your business objectives. Our guides will support you when you need to complete your next writing task.

We also deliver a range of customised business writing workshops to both public and private sector clients. If you would like us to deliver training for your business or government department, please get in touch.


Guides and training videos


Writing case notes guide and video

Knowing how to write clear, accurate case notes is essential for delivering quality care to your clients, developing your professional expertise and maintaining your organisation’s reputation.  

Our Writing Case Notes video and guide will further develop your skills so they meet the professional standards required by your organisation. Based on many years of experience, the series will walk you through best-practice principles, examples based on real-world situations and exercises to apply the knowledge gained.


Custom workshops


Writing ministerial briefings

Preparing briefings for its ministers is a fundamental role of government departments. It is vital that these briefings are clear, concise and accurate. This half-day workshop will develop your skills in planning, writing, editing and proofreading briefings so that they meet departmental standards and ministerial expectations.


Writing ministerial briefings - advanced

This half-day workshop further develops your skills in writing more complex briefings and cabinet submissions.


Writing effective ministerial and departmental correspondence  

This workshop develops your skills in planning, writing and editing ministerial and departmental letters and responses. The workshop will focus on addressing the concerns raised in incoming letters and using an appropriate empathetic tone.


General business writing

This workshop will develop your skills in planning, writing, editing and proofreading a range of business documents so that they meet the professional standard required by your organisation. The documents covered include emails, memos, letters and reports.

Throughout the workshop you will have the opportunity to review relevant documents and apply the skills learned.


Writing possible parliamentary questions (PPQs)

Ministers rely on accurate, timely PPQs when they go into question time in parliament. This workshop will give you the key tips and techniques to prepare such critical documents in a very short time frame.


Writing effective case notes

This half-day or one-day workshop focuses on the key principles for writing effective case notes: timeliness, relevance, accuracy and objectivity.

If you can’t explain something simply, you don’t understand it well enough.
— Albert  Einstein